Our Services

WE PROVIDE THE FOLLOWING SERVICES:

Domestic Assistance  |  Home Maintenance   |  Gardening  |  Personal Care  |  Respite  |   Centre Based Day Care  |  Social Support  |  Transport  |  Our House

What is the Wellness Approach?
The Wellness Approach is a change in thinking behind the delivery of Home and Community services in W.A. It supports the delivering of services to consumers that have the potential to build capacity by actively working with the consumer to:

  • prevent loss of independence by focusing on the retention of existing skills were appropriate

  • focus on regaining skills and an increased level of independence and well-being, as opposed to services being provided for you or "Doing with you not doing for you"

  • staff will now encourage you to remain at your optimal level and/or get back on your feet

  • you may be asked to do things differently, learn new skills to achieve independence rather than focusing on deficits and nurturing dependency on the staff of Mandurah Community Care

  • This also applies to clients who are having their services reviewed


Are You Eligible?
To be eligible for this highly subsidised service you must be a frail older citizen, a person with a disability or a carer of this group of people. You must have a have an ongoing functional disability, e.g. arthritis, osteoporosis, stroke, fractures, heart conditions, back problems and many more. You also must live within the community, so this excludes people who live in nursing homes and hostels. However, we can provide services on a private, fee-paying basis. Visit our Community Home Services page for more details.

How Do I Apply?
Just give us a telephone call or send us an email and we will take care of the rest. Our contact details can be found under the Contact Us link to the left of this page. Alternatively, you can fill in the appropriate form on this web site (see the links to the left).

What Happens Now?
We will arrange an interview with you. During the interview you discuss with Assessment person; How you managed previously?, How do you currently manage?, What has changed for you recently ?, What can you manage for yourself ?, What are your difficulties? and What do you want to achieve into the future? Responses to these questions will help determine services offered to support you at this point in time.

During your interview a Care Plan will be developed that details your capacity and the services and support you will receive. Care plans are the link between issues discussed at your interview and how we provide services in your home within the Wellness approach.

 
Herta Ubbing - In-Home Services Manager - I am NOT the Goddess!
Herta Ubbing
In-Home Services Manager

The In-Home Services Manager implements the care plan and other HACC continuously liaises with service providers and agency workers with respect to your ongoing needs. This is what we mean by Case Management

back to the top

Domestic Assistance
Most Domestic Assistance, but not all, is provided in your own home, the service will depend upon the outcome of the Assessment, it will depend on what capacity you have to complete house keeping tasks, and also what you would like to achieve into the future.

Home Maintenance
Our Home Maintenance Staff and Volunteers provide assistance with minor house repairs and maintenance of the home, garden or yard to ensure the safety of the client. Some examples of the services that can be provided are: changing light bulbs and smoke alarm batteries, gutter cleaning, window cleaning and rubbish removal.

Gardening
We can offer assistance with maintaining your garden to a level that offers you safety, services can include weeding, pruning and even chopping wood. The Care Plan for gardening will depend upon your ability to complete garden jobs in your own time, gaining new skills or retaining existing skills.

Personal Care
By Personal Care we mean the provision of any assistance needed with daily self-care tasks such as eating, bathing, toileting, dressing, grooming, getting in and out of bed and moving around the house.

Respite In Home
With Respite Care, we provide services to give carers temporary relief from their caring responsibilities. This Respite can be provided in different ways, depending on the need. For instance, we provide alternate care whilst the carer is away from the home; we can provide care outside the home whilst the carer has a break; or a support worker can accompany both carer and care recipient on outings or holidays to provide assistance. The carer will need to pay all expenses for this last service.

Our House Respite Programs
Our House is what we call our Day Program Centre where people come to interact socially with other like-minded people. Meals and transport, to and from, are often provided as well. In addition Our House also runs several clubs which provide activities and excursion opportunities.

Social Support
Social support is about meeting your needs for social contact and participation in community life and can be provided one on one or in groups. This can take the form of assistance provided to you within your home and may include paperwork, letter writing, feeding animals, and potting plants. We also have various social interaction clubs where everyone has a good time.

Transport
Transport can be provided on an individual or group basis. The services include driving you to and from a medical appointment or the shops, driving you to and from a Centre Based Day Care Program and transport as part of an excursion.
 
We don't transport Veterans to medical appointments because Veterans have their own transport arrangements through the Department of Veterans Affairs.
 
People who hold taxi vouchers are encouraged to utilise this benefit.
 
To be eligible for transport you must have mobility issues and be unable to access a private means of transport.

Our House
'Our House' is what we call our Away From Home Program Centre where people come to interact with other like-minded people. It supports delivering services to clients that focus on regaining skills or retention of existing skills and increases their level of independence and well being. Meals and transport to and from are provided also.

Our House also runs several Clubs that provide activities and excursion opportunities.

Men's Club
Every Wednesday Men's Club members enjoy a session at Our House where they join in a range of activities to prevent the loss of independence and retention of existing skills. The Men's Club members are not only given the opportunity to socialize with other men in this program but also to attend outing that otherwise would not be possible due to their disabilities.

Luncheon Club
This program gives it's members the opportunity to meet at a wide variety of different venues each Thursday to share an enjoyable meal with friends. Staff will encourage members to remain at their optimal level, learning new skills to achieve independence. Transport to and from is available to those who require it.

Life Club
Life Club is for younger people with disabilities. They meet on Mondays at Coodanup Community Centre between 9.30am and 3.30pm. The members all have a common bond in that they all live with a permanent disability and in this club they help each other to learn to cope better with problems, obtain a better sense of self esteem as well as discovering new interest and knowledge.

Staff will encourage members to do things differently, learning new skills to achieve independence rather than focusing on deficits and nurturing dependency on staff.

A Life Club camp is organized each year in consultation with members. Life Club members participate in fundraising for this event and are expected to contribute financially. The camp is limited to people who have been participating and attending Life Club on a regular basis.

Falcon
Our Falcon groups run Thursday and Friday weekly from a room at the Falcon E Library and Community Centre. These groups are available for people that live south of the new bridge. These groups are based on the 'Wellness Approach' which is a Doing with you, not doing for you philosophy. These groups provide activities and have outing opportunities. Meals and transport to and from are provided.

 

back to the top