| Our Services
WE PROVIDE THE FOLLOWING SERVICES:
Domestic Assistance | Home Maintenance
| Gardening | Personal Care | Respite |
Centre Based Day Care | Social Support | Transport
Are You Eligible?
To be eligible for our subsidised services, you must have an ongoing functional disability, e.g. arthritis, osteoporosis, stroke, fractures, heart conditions, back problems and many more. You also must live within the community, so this excludes people who live in nursing homes and hostels.
However, we can provide services on a private, fee-paying basis. Visit our Community Home Services page for more details.
How Do I Apply?
Just give us a telephone call or send us an email and we will take care of the rest. Our contact details can be found under the Contact Us link to the left of this page. Alternatively, you can fill in the appropriate form on this web site (see the links to the left).
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What Happens Next?
We will arrange an interview with you. This is called an Assessment. During your interview you have the opportunity to tell us what your needs might be.
You will be able to choose from the list of services offered to you, and how often they are to be delivered to your home.
If we are unable to assist you we will provide referrals to other services, or information about
alternative services you may wish to access yourself.
Following your interview a Care Plan will be developed that details the services and support you will receive. Care plans are the link between your needs discussed at your interview and how we provide the services in your home.
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Herta Ubbing
In-Home Services Manager |
The In-House Services Manager implements the care plan and continuously liaises with the service providers and agency workers with respect to your ongoing needs. This is what we mean by Case Management
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Domestic Assistance
Most Domestic Assistance, but not all, is provided in your own home and can include house cleaning, dish washing and clothes washing as well as unaccompanied shopping and bill paying.
Home Maintenance
Our Home Maintenance Staff and Volunteers provide assistance with minor house repairs and maintenance of the home, garden or yard to ensure the safety of the client. Some examples of the services that can be provided are: changing light bulbs and smoke alarm batteries, gutter cleaning, window cleaning and rubbish removal.
Gardening
We can offer assistance with maintaining the gardening with services which include weeding, pruning and even chopping firewood.
Personal Care
By Personal Care we mean the provision of any assistance needed with daily self-care tasks such as eating, bathing, toileting, dressing, grooming, getting in and out of bed and moving around the house.
Respite
With Respite Care, we provide services to give carers temporary relief from their caring responsibilities. This Respite can be provided in different ways, depending on the need.
For instance, we provide alternate care whilst the carer is away from the home;
we can provide care outside the home whilst the carer has a break; or
a support worker can accompany both carer and care recipient on outings or holidays to provide assistance. The carer will need to pay all expenses for this last service.
Centre Based Day Care
Our House is what we call our Day Care Centre where people come to interact socially with other like-minded people. Meals and transport, to and from, are often provided as well.
In addition Our House also runs several clubs which provide activities and excursion
opportunities.
Social Support
Social support is about meeting your needs for social contact and participation in community life and can be provided one on one or in groups. This can take the form of assistance provided to you within your home and may include paperwork, letter writing, feeding animals, and potting plants. We also have various social interaction clubs where everyone has a good time. For more information about each of these clubs please click here or on the link on the left.
Transport
Transport can be provided on an individual or group basis. The services include driving you to and from a medical appointment or the shops, driving you to and from a Centre Based Day Care Program and transport as part of an excursion.
We don't transport Veterans
to medical appointments because Veterans have their own transport arrangements through the Department of Veterans Affairs.
People who hold taxi vouchers are encouraged to utilise this benefit.
To be eligible for transport you must have mobility issues and be unable to access a private means of transport.
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